TY - BOOK AU - Lester, Jessica Nina AU - Anand Hareendran, S. TI - Applied conversation analysis: social interaction in institutional settings SN - 9781506351261 (pbk. : alk. paper) U1 - 1.4 PY - 2019/// CY - New Delhi PB - Sage Publications India Pvt. Ltd. KW - Conversation analysis ER -